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La puerta de entrada a puros de alta gama y marcas exclusivas de estilo de vida — Hablemos de negocios
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Privacy and cookies Policy

Last updated: July 30, 2025

 

Rostom Town Center S.L. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website www.rostomtown.com and when you contact us or use our services.

This policy is designed to comply with applicable data protection regulations in the European Union (EU), the United States (US), and the Caribbean.

 

1. Who We Are

Rostom Town Center S.L.
Calle Ferraz 19, Bajo Izquierda
28008 Madrid, Spain
Email: info@rostomtown.com
Website: www.rostomtown.com

 

2. What Information We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Information: Full name, email address, phone number, company name, and country.

  • Usage Data: Information about how you use our website and services.

  • Marketing Preferences: Your preferences regarding receiving promotional communications from us.

  • Technical Data: IP address, browser type and version, device information, operating system, time zone, and location.

We do not knowingly collect personal information from anyone under the age of 18.

 

3. How We Collect Your Data

We collect data in the following ways:

  • When you contact us through forms, email, social media, or phone.

  • When you browse or interact with our website (via cookies or similar technologies).

  • When you subscribe to updates, request information, or engage with our services.

 

4. Why We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide requested services.

  • To improve the performance, security, and content of our website.

  • To fulfill any contractual obligations.

  • To send relevant updates or promotional content (only with your consent).

  • To comply with applicable legal and regulatory obligations.

 

5. Legal Basis for Processing

Depending on your location and the applicable legal framework, we process your data based on:

  • Your explicit consent.

  • The necessity to perform a contractual obligation.

  • Our legitimate business interests.

  • Compliance with legal obligations.

 

6. Cross-Border Data Transfers

As an international company, your data may be processed and stored in countries outside your jurisdiction, including in the European Union, the United States, and the Caribbean. We ensure appropriate safeguards, such as contractual clauses or legal mechanisms, are in place to protect your data.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or regulatory requirements.

 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent at any time (where consent was the basis for processing).

 

To exercise your rights, please contact us at info@rostomtown.com.

If you believe your data protection rights have been violated, you may file a complaint with the relevant supervisory authority in your region.

 

9. Cookies and Tracking

Our website uses cookies and other tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings. For more information, refer to our [Cookie Policy].

 

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, or destruction.

 

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The most recent version will always be available on our website, and we encourage you to review it periodically.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
info@rostomtown.com

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